P.O. Box 2291, Bismarck, ND 58502
Dick in ND (701) 224-1421 or Rick in MN (651) 592-2336
Dick in ND (701) 224-1421 or Rick in MN (651) 592-2336
At Max Industrial we custom build to order Auto Detailing Equipment and Supplies as well as sell all brands of hot water extractors, commercial carpet and upholstery cleaning extractors, provide parts and service for all makes and models of hot and cold water extractions systems and sell the most cost efficient cleaning solutions to get sparkly clean results.
If you have auto detailing equipment that needs service or repairs you've come to the right place. Call today to schedule a appointment!
1727 Park Avenue, Bismarck, North Dakota 58504 , United States or Mailing Address PO Box 2291, Bismarck ND 58502-2291
Dick in Bismarck, ND (701) 224-1421 or (800) 822-3497 Rick in Eagan, MN (651) 592-2336
Today | By Appointment |
We are highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
Questions. If you have questions about this privacy policy, please contact us via email. Thank you.
Max Industrial strives to ensure that our customers receive only the highest quality service and merchandise. However, we realize that you may wish to return an item. Please carefully read the following Return Policy to see if your item meets the criteria for an acceptable return.
Currently UPS & FedEx Picks up orders approximately by 3:30 CT Monday thru Friday. If you place an order online AFTER 1 PM CT and request Next Day Air, Two Day Air or 3 Day Select, keep in mind your order will not ship until the next business day. Any order that is placed during the weekend regardless of being a ground request shipment or air express request shipment will ship on Monday. If your online air express order must ship out the same day and you miss the 12 PM CT deadline please contact the office before 3:30 CT so we can execute your shipping service request immediately. If an order is placed on Friday for Next Day Air, most likely the shipment will not be delivered until Monday or the next business day. If Saturday is not a one day point for FedEx and you need the package delivered on Saturday and you are placing your order on Friday please place it over the phone early in the day on Friday. Extra charges for Saturday delivery may apply.
Please inspect your order immediately upon receipt. Max Industrial will accept the return of many items within 30 days of the date of the original invoice. All returns are subject to a 10% restocking fee. Return Material Authorization (RMA) numbers are required for a return and will be issued by a Max Industrial Customer Service Representative for all approved returns. Products returned without an RMA number will NOT be accepted.
Max Industrial will NOT accept returns in other than ORIGINAL UNUSED condition. All warranty cards, product manuals, etc. must be in original, unaltered condition. ITEMS THAT HAVE BEEN USED MAY NOT BE RETURNED.
If you order products or services and cancel your order before the item is shipped or the service is completed you may be subject to a 5% cancellation fee.
Max Industrial is not responsible for merchandise damaged by customer misuse or failure to follow instructions specified with product. Returns will not be accepted for merchandise that has been damaged by customer misuse or negligence.
Shipping Charges are not refundable. Credits for returned merchandise will not include the original shipping charges. Customers are also responsible for paying shipping charges to return the item(s) to Max Industrial.
If you are requesting your shipment be sent Ups 2 day or Ups 3 day air the day it ships does not count as one of the shipping days nor does weekends or holidays. These are Ups shipping policys. In most cases orders received by 12PM CT will be shipped out that same day.
Please inspect your order immediately upon receipt. DO NOT sign for a damaged package without full inspection of its contents. All items damaged in shipment are insured. If you receive a damaged item, please contact Max Industrial within 24 hours.
Returns will NOT be accepted for these items: pressure washers, extractors, business packages, and any custom or special merchandise orders.
Please contact Max Industrial Customer Service if you have any questions about the use of the item(s) or services you are purchasing. Call Monday – Friday, 651-592-2336, 9AM-5PM Central Standard Time.
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